No two funerals are the same. Each family we serve has unique and important needs that we strive to satisfy. By working closely with your family we can arrange a funeral ceremony that will express the special, one-of-a-kind relationship that you shared with your loved one and help enrich the memories that you will cherish forever.
We believe that you will only find this type of dedication from a local, family-owned funeral home. We are pleased and proud to continue our tradition of compassionate service, from our family to yours.
We hope that our site will be able to answer any questions you might have and we thank you for your interest in our funeral home.
Maintaining a tradition of quality service is our top priority. It is our privilege to uphold that tradition while helping you in your time of need.
We are a family with values, beliefs, and traditions. We are a proud family, much like yours. We understand the special care families need during their time of loss and beyond. We understand about families, because we are one.
We know how important respect and dignity are to a family. That's why we care on a personal level, not because it's our business, but because it's our way of life. As a family-owned and operated home, we take personal pride in providing you with more personalized services, conducted in comfortable surroundings, without high-pressure sales.
We do our best to deliver service beyond expectation. Whether you come to us when your loved one has died, or when you want to make your arrangements in advance, we provide you with services tailored to your needs and desires. Our staff members are your caring friends and neighbors, who are active in your community, and ready to serve you and your family.
Randy & Cindy Walters,
Owners / Funeral Directors
Randy is a 1978 graduate of Lebanon High School in Lebanon, MO and a 1984 graduate of Southwest Baptist University in Bolivar, MO. He joined the Memorial Chapel staff in 1987 and obtained his funeral directors license in 1988. Randy is a member of the Waynesville R-VI School Board, the St. John's-Lebanon Hospital Board of Directors and is active in the community.
Cindy is a 1980 graduate of Lebanon High School in Lebanon, MO. She joined the Memorial Chapel staff in 1987 and obtained her license as funeral director in 1988. Cindy is a member of the Pulaski County Ambulance District Board and the Good Samaritan/Genesis: A Place of New Beginnings Board. Randy and Cindy attend the United Methodist Church of Waynesville.
Randy and Cindy have two daughters: Sarah and her husband, Matt, and Whitney and one granddaughter: Kinslee.
Bill & Janell Walters,
Founders / Retired Funeral Directors
Becky Lercher,
Funeral Director
Becky joined the staff in 2002 and was licensed in 2003 as a funeral director. She is a 1988 graduate of Mountain Grove Christian Academy in Mountain Grove, Missouri and a 1993 graduate of Free Will Baptist Bible College in Nashville, Tennessee. She and her husband, Layne Lercher, were married in 1998 and make their home in Waynesville. They have one daughter: Lauryn. Becky and her family are active in their community and attend Westside Baptist Church of Waynesville.
Chris Hendrix,
Funeral Director
Chris was raised in Pulaski County and is a 1998 graduate of Laquey High School. He accepted the call to the Ministry, was licensed in January 2001 and was ordained as a Minister in April 2005. He is currently the pastor of Grace Baptist Church in Richland, Missouri. Chris joined the Memorial Staff in 2006 and obtained his funeral director's license February 9, 2010.
Chris and his wife, Jessica, have three children: Dakoyta, Scott and Lizbeth.
Steve Pool,
Embalmer / Funeral Director
Linda Agnola,
Administrative Assistant for Waynesville
Linda has been employed as the administrative assistant of the Waynesville facility since December 2006. She and her husband, Steve have three children: Annette and her husband, John, Naomi and her husband, Tim, and Nathan. They have three grandchildren: Alania, John and Tim. They are members of the Church of God, St. Robert.
Cheryl Oursbourn,
Administrative Assistant for Richland
Cheryl has been employed as the administrative assistant for our Richland facility since December of 2002. She and her husband, Barry, have one son: Adam. They are members of Grace Baptist Church of Richland.
Morris & Lois Williams,
Pre-Need Consultants
Morris and Lois have been employed with Memorial Chapels as pre-need consultants since February 1992. They have two children: Tami and her husband Keith and Darrin and his wife Deanna. They also have five grandchildren: Nathan, Matthew, Ashley, Jeffrey and Kristopher. They are members of the Concord Baptist Church of Jefferson City, Missouri.